22 July 2025
FSP Identity in Focus Videocast – Episode 1: The Public Sector
In this episode, we unpack what truly defines an AI agent- and why it’s time to move beyond traditional automation and task-based tools. We’re joined by industry experts Craig Patterson, Sara Buceta, Kaveh Cope-Lahooti, and Matt Jennings who share their insights on the topic.
Watch Episode 1 ‘Managing Identity in the Public Sector’ now
In episode 1 of our ‘Identity in Focus’ mini series, we explore how digital identity is evolving across the UK public sector and why it matters more than ever.
This conversation features Richard Page, Tom Hebbron, Fay Hawkins, and Richard Edwin bringing together decades of experience across central government, defence, and digital transformation.
Here are three things that stuck with us:
- One Login is working. It’s making it easier for people to access services and for government teams to manage them. Simpler, faster, safer.
- Digital wallets are coming. Think driving licences, permits, and credentials all stored securely on your phone, and shared only when you choose.
- AI is a double-edged sword. It can help spot fraud and improve security, but it also brings new risks like deepfakes and fake identities.
The big takeaway? Identity isn’t just a tech upgrade – it’s a trust upgrade.
If you’re a public sector leader, cyber security professional or work within identity, access management or service delivery, this episode is a must watch.
Why not also check out our other episodes on our website or our YouTube channel, or listen to the podcasts on Spotify.
Episode 1 : Managing Identity in the Public Sector
