BDO are a leading Professional Services firm providing tax, audit and advisory services to some of world’s biggest brands. They operate within a highly regulated industry and have been leading the way on transitioning to a product-led and cloud-first approach within the Professional Services industry.
The challenge
FSP have been working with BDO on an ongoing basis for over two years to help BDO improve the quality and throughput of their application delivery teams and to transition to cloud-native applications.
BDO required a trusted partner with not only the technical skills and experience in cloud-native delivery, but also the personal skills required to collaboratively support and mentor less experienced members of BDO staff.
The solution
FSP provide a core service which consists of architecture, lead development and development capabilities to deliver against BDO’s backlog of delivery priorities. FSP take a lead in BDO to provide cloud architecture and best practice guidance and deliver against an evolving set of requirements. As needed, FSP also increase capability to deliver against specific projects and during the engagement this has varied between two and fifteen developers.
Over the last two years, through this service, FSP have supported BDO in delivering on a public-facing application to provide Personal Tax services to BDO’s client base; delivering an integration platform that knits their core ERP together with over 90 auxiliary systems – and delivered multiple other high-quality cloud applications.
THE BENEFITS
The team has worked in an extremely integrated manner between FSP and BDO and this is a mark of the success of the service, in that FSP are constantly drawn on to provide best practice advice, including creating and maintaining architectural and development standards. The result has been a significant improvement in the quality and throughput of application development for BDO.
Key Outcomes
- Helped BDO increase application delivery capacity by over 500%
- Provision of support and mentoring to wider team
- Ability to leverage external expertise (from FSP) with long standing knowledge and insight of BDO systems and processes